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HR PROCESSES
Transform your HR processes to eliminate waste, unlock efficiencies and elevate your HR and business performance

Are your HR processes moving you forward - or holding you back?
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Our processes make up a huge part of our HR landscape, and the end-to-end employee experience. They’re the invisible threads that hold everything together. They’re also one of the most overlooked areas in HR transformation. Because your processes are either moving you towards your business goals - or away from them.
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We have so many products and services within our HR functions - and every one of them has a process behind it. Do you know how your processes feel for your people?
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Transforming your HR processes isn’t just about making things faster. It’s about unlocking capacity, reducing frustration, enabling people to do their best work and creating a more productive organisation.
And to unlock the true value of our people, we need to make the shift from process - what we need to get done, to experience - how it feels for an employee when they’re trying to get things done. This approach eliminates waste, unlocks efficiencies and elevates organisational performance.
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Here are my 6 strategies to successfully transform your HR processes:
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1.Experience enables performance
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Employee experience drives performance. Your HR processes are either enabling your organisation, or holding you back.
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2.Make the shift from process to experience
Make the shift from process to experience - from designing solutions based on what you need to get done, to designing around how it feels for your people.
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3.Walk in their shoes
Walk in your people’s shoes - see through their eyes and feel what they feel. Remove anything getting in their way.
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4.The best design is shared design
The best HR processes come from shared design. Design with your people to co-create solutions that are clear, compliant and easy to use.
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5. Adopt a one organisation mindset
Think big and work together. Collaboration across teams and functions shapes the best possible processes, and business outcomes.
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6.Never stop
Create a culture of continuous improvement, keep refining your solutions as your organisation - and the world around you evolves.
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​Are you ready to harness the power of people-centred design?
