TECHNOLOGY IS NOT THE ANSWER 

In our post pandemic, disrupted, digital world, technology carries the weight of responsibility across our HR functions and businesses. So often we hope that the latest piece of tech will be the answer to our business problems. But we cannot expect technology alone to resolve our challenges without putting in the groundwork – we need to take a holistic view.

 

To unlock the true power of technology we must have strong foundations. Lead with simplicity to remove complexity and streamline our processes, making them easy to navigate. Change our mindset to view everything through an inclusive, employee centric lens.

 

The question then becomes “how can technology help us?” It’s the enabler. When blended with a focus on business value, co-creation and organisational collaboration, technology helps to augment our solutions, to automate, and to personalise the experience – that’s when the real magic happens. Enabling us to deliver exceptional results and providing us with a competitive advantage for our organisations.

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Maximise your organisational impact and get your tech working hard for you with these five simple concepts to unlock the true power of technology:

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1. The Best Tech Solution Is The One That Gets Used

Solutions designed without an employee lens drive waste, impacting productivity and morale. Get your users involved at the outset, design with them - not for them. This shapes intuitive, effective solutions, creating buy in from the very start.

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2. Technical Debt Accumulates

Don’t let your past become your future – fix the root cause of issues and avoid complexity, waste and quick fixes. Decisions made now impact your ability to evolve technology solutions going forward – keep your eyes on the future.

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3. Cross Functional Collaboration Is Critical

True collaboration across HR, IT & beyond is a critical success factor. Forget what’s “yours” or “mine” and play on the same team – it’s all “ours”. Set teams up for success with inspirational, collaborative leadership - be the change you want to see.

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4. Try Before You Buy

Small pilots are an effective way of trialling new solutions and technology to determine effectiveness and minimise risk  – testing, learning, refining as you go.  Successes can be scaled and lessons learnt shared, driving continuous improvement.

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5. Make Data Driven Decisions

Get your data working hard for you. Set up comprehensive data and feedback sources, both qualitative and quantitative, for a continuous feed of data. Use insights to review and refine your tech as your business, and the world around you evolves.

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Is your tech working hard for you, or are you working hard for your tech?

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Read the full article Technology is not the answer - it's the question.

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